I know these feelings and when I set out to start the Virtual Secretariat, I made it my business to ensure that I always was providing affordable service for my clients, and ensured that they were happy with the levels of service and results obtained.

In this way, I have a policy where I sit down or talk on the phone with each client, to establish their immediate as well as long term goals, and then set a program in place that has a stepped progress plan, as well as a clear series of indicators. In plain terms, I make sure that you understand what I am recommending, and ensure that it is measured and is working for your business.

I do not just sell ‘straight’ websites, but rather tailor each site to your business and budget.

My philosophy has often been to start at  relatively lower rate, given that your business may be in a start up phase, particular as a small home based business. However, by my helping you to be seen and to attract clients, I work on the basis that the returns will come later. This is through regular site maintenance, updates and so on. I will also aid in marketing efforts and advise if you wish to have this assistance.

I look forward to discussing your next project with you.

Contact Me Here.

It makes no difference what business line you are in:  You may be an artisan, physical labourer, intelectual, and so on. You name it, you need it. Let me expand on this.

In the ‘old’ days, people asked for your details from a phone book. Now whilst that is still valid, most people are seraching for you and your services in an online forum, by using search engines like Google, Yahoo, Bing, and so on. The fact is that people are busier, and cramming more and more into their day and need to be able to find you fast. After all, if they don’t they will find someone elese, and that is lost busines for you. Hence, I am passionate about you finding the right channels to get your self out there in front of new clients.

The Virtual Secretariat Route and Medallion Marketing Team.

In the case of the Virtual Secretariat, I will take the time to ensure that I understand the requirements of your business, and will tailor a site to meet your needs. This means you will get care and attention, and the things you want, not what everyone has. Naturally I will make suggestions in relation to marketing and ‘aiming’ your site to receive the best return on investment.

Contact Us and See How Easy It Is To Get Your Site Up and Running

I work with businesses that are established as well as start ups. I am also able to set up a payment plan that integrates with your cash flow, as I underatand that starting up can be daunting, expensive and uncertain. However, I take a personal interest in the success of all my clients and look forward to working with you. Please contact me below:

• Websites allow your business to be found when people are searching online
• It also gives you the opportunity to target clients from all around the world, and not just your local suburb or immediate area, or county.
• It ads legitimacy for  new clients wanting to establish your credentials. Many people research companies before doing business with them.
• You can also have a blog installed on your site which is like an updated list of progress in your company. It keeps people informed and aware of your business highlights, and so much more.

Talk to us today.

Auditory, Visual and Reading people

People fall into different categories when it comes to learning, and for this reason, it is important to ensure that we have the best medium for each person to ensure they learn best, what you have.

• Let me explain, some people learn best by reading
• Some by Visual watching of videos
• and some by Auditory monitoring of audio programs

Which ever works for each person should be used by that person for the best results, and  to attain that, they need to have the option presented to them. I understand there  may be some exceptions, such as an artistic display website like that shown here.

However, which ever way you look at it, it is important to cater to the most people’s needs in this case. This will help to elevate your ranking in the opinion of people, and most importantly, provide an elevated experience of your site to your users. This translates into a better client retention and attraction rate.

A Video is presented below to demonstrate this point…

I make it a point to encourage my clients to incorporate as many mediums as possible into their website pages and I will create the finished product for them to make it easy as possible to achieve the best result.

Please feel free to contact us for more information. We are happy to help you reach higher levels of success.

Keeping Your Site Relevant

Keeping your site updated is one of the best things you can do to keep your site interesting, and regularly dished up in the search engines. Now certainly, there is a little bit more to it than that, but the services provided by myself at the Virtual Secretariat are about allowing you to concentrate on your business and letting us take care of the maintenance of your website.

Depending on the arrangements we settle on, we can arrange the hosting and maintenance as well as regular updating of your website. Not only is this a winner with your clients, but it will greatly help to ensure that your site is shown in the search engine results when people looking for what you have are on line.

I take particular care not only when designing and creating your website, but also in ensuring that processes are undertaken to maximize the likely hood of your website turning up in the search engines. This is done by the use of article marketing techniques as well as back linking and other techniques that I am happy to discuss with you. I tell you briefly some of the techniques that I use, but rest assured, you need not be concerned about these details if you are not technically minded. It is for this reason that I provide this service, to allow you to concentrate on your business.

I none the less, will liaise with you as often as you require to ensure you are happy. Some other clients like me to simply ‘get on with the job’ and let them know when it’s done. I will work within your preference to ensure you are happy with the end result.

Contact me here for more information.

However, they were unsure if they had what it takes to run a business with an online presence. In almost every case, it turned out they were afraid of the computer in that they were not programmers, or ‘geeks”.  The goods news is that you do not need to be.

Our Web Site Building Service

I have been quite successful in designing very effective, and powerful websites for clients, who were not computer literate. However, I explained the importance of a website, in that it gives you a world wide presence for you to market your products or services. In addition, I am able to help you with the promotion of your site. Many clients were concerned that having a site was one thing, but unsure of how they would have their sites found by people searching for what they have got to sell.

I know this sounds very direct, but at the end of the day, you want to ensure that you have a return on your investment that is many times your initial investment.

I understand this issue and will gladly take the time to explian our benefits from other traditional website designers.

I listen to your concerns and ensure that you are getting exactly what you want. You do not receive a ‘one size fits all’ site, but rather a site customised to your business. I make it my business to ensure that you are happy.

I will also grade your site development so you do not have to pay everything upfront. In many cases, I charge an initial set up fee, and then set up a monthly fee for a period of time that will suit your budget for ongoing maintenance. Naturally, it is customised to your business requirements and size of the job. Each business is unique, and you deserve a unique approach to your site.

Please feel free to contact me to discuss this in greater detail.

A website can be created, to meet your requirements in a matter of days, when the creative designer knows your intended outcome.

Questions that I always ask are as follows:

• What are your contact details?
• What is your privacy policy?

• What are your products or services that you are offering?
• What are the benefits for your clients?
• Are you collecting their names and email addresses?

These are all important aspects of your site, and points I encourage my clients to have, as well as any other issues relating specifically to your business.

I always like to explain that a site is about bringing in business, and not just a status symbol, or excuse to say that “I have a site”.  It is much more than that, and this is where I wish to be of the greatest possible to service to you all.

Please feel free to browse some of my sites, that have been created for clients, as well as my business models.

I have included the list below, which is not exhaustive…

Murray Smoker- Caricaturist and artist.

Ozartsreview Australia’s premier music concert review site

Ideal Earner- for affiliate and new marketers.

Video course- for online videos

Flip Camera System- Learning to use a micro camera for best results.

I makr

Mature industries like banking, pharmaceuticals and insurance have been outsourcing for decades – even before the term became popular. These verticals have standardized processes in their industries which enable them to easily scale – based on the economy and market conditions.

Because outsourcing has become available to small business owners and online professionals, you can now expect the same level of scalability, efficiency and cost savings that exists in other well-managed businesses that leverage outsourcing.

According to a report titled “Global Sourcing Trends in 2009″ by U.S.-based law firm Morrison and Foerster: Most outsourcing transactions intend to produce immediate improvements to the bottom line for businesses. While this is a common reason to outsource, with fluctuating economic times like we have been experiencing lately, the flexibility to scale up or scale down (based on the business’s needs) has been the determining factor to outsource.

Smart executives are using outsourcing to build flexibility and scalability into their businesses-and to gain access to a global pool of skills at competitive cost.

The recent economic downturn led many companies, especially those who don’t have existing outsourcing contracts, to consider outsourcing. But companies who already have outsourcing agreements are re-evaluating their outsourcing decisions to find providers that offer more business continuity and integration.

In an environment where Fortune 500 companies have disappeared overnight, a successfully executed outsourcing partnership could make the difference in a company’s ability to ride out these challenging times. The flexibility to bring on needed help and expertise in times of growth – without committing to a project contract or adding people to the payroll, has been an invaluable solution to the small business owner and online professional. In addition to providing scalability, this also allows the owner to focus on core competencies of the business.

Outsourcing provides businesses with instant scalability and service flexibility, as well as reducing overhead costs. One of the major advantages of outsourcing is that companies can now get the best from new developments without the expense.

In terms of new technologies, new processes and new ways of doing things, you don’t have to invest to do that in-house. Outsourcing is also particularly beneficial for new businesses, or those looking to expand their operation. This includes those who do not necessarily know what hardware or software they will need.
Outsourcing providers with more experience should be able to advise companies about where to spend their money, so that they do not waste time and resources.

Any hesitation to outsource may be affecting your company’s chances to effectively scale for growth in this highly competitive business environment. As a small business owner or online professional, carefully consider your outsourcing partner when looking to expand your business and make it globally competitive. When considering a company for outsourcing, make certain that they are equipped to handle the ebb and flow needs of your business when scaling up, and when scaling down!

Help is Here

In addition to the above, I would like to advise that I provide office assistance, on a virtual platform, here, at the Virtual Secretariat. I am happy to help in all areas of your business, and look forward to discussing options with you.

As I tell all my clients, I am about solving your problem.

Sometimes, you can be so engrossed in your business, that you do not see easily outside the box.  Talk to me, and let me help you today!

In addition, to enhance your overall success, I encourage you to look at the Six Minute System per day, as well as the Self Improvement Bookstore. We are the sum of our reading and the people we meet.

To your success.

Martin Cohn

A virtual assistant and answering service are really different types of service however they can be complementary. When you’re trying to decide which type of service to employ, you really need to consider what type of company you are and how you plan to interact with your customers.

For example, a virtual assistant really refers to a real person, whether he / she is in the same city, state or even country or not. The term virtual really means that the person is not physically located in the same place as you. So, a virtual assistant truly is “virtual”, but can he / she do many of the things that a person in the same physical location can do, except, of course, make coffee and greet clients at the door.

My company uses a number of virtual assistants. We don’t have any physical office, so a virtual assistant makes a lot of sense. These assistants make and receive calls, schedule appointments, “file” documents, do research and many more tasks.

The filing portion of the business is quite unique. All of our documents are truly digital… proposals, invoices, spreadsheets, powerpoint, bills, etc. Our assistants file these on Google Docs. This process is such a timesaver because everyone in the company can share the documents and they’re all easy to find. And, the beauty of Google Docs is that it is free.

Virtual assistants are also great resources for research work. Because the Internet is so ubiquitous, it is the often the first place that people go to find information. This is perfect work for a virtual assistant because they can reach the Internet from practically anywhere.

An answering service is basically just that. The service will answer and route your calls to you wherever. The service will also take a message if they are so instructed. But, from a productivity perspective an answering service is pretty limited. Yes, you can have them “find” you hours by calling a specific phone number, but your options are obviously very limited.

Generally the cost of an answering services ranges anywhere from about $50 per month all the way up to $200 per month or more. A lot of the cost will depend on the number of messages the service is requested to answer. A virtual assistant, on the other hand, is generally in the range of $800 – $1,500, depending on the number of hours, dedicated or share resource and other factors.

Now, there are also automated answering services, such as RingCentral PBX. It is truly a great services for $49.99 per month for unlimited minutes, routing, call forwarding, conferencing, etc. You can set up all types of rules, depending on what phone number you will be at between certain days or hours and even define holidays for example. In this example, is much better than hiring a dedicated answering service, except, of course, for the live operator component.

In my company, we use both virtual assistants and RingCentral PBX to get the BIG company feel on a small business budget. The RingCentral PBX can answer automatically when needed and go to a live operator when we need it to. It in an incredibly functional “answering service.” The combination of virtual and answering service truly makes our company an efficient organization.

You can find out more about the efficiencies of RingCentral at my blog. I also will be writing several more series on virtual assistants, virtual office, free software for virtual offices and the best paid virtual office solutions.

Help is Here

In addition to the above, I would like to advise that I provide office assistance, on a virtual platform, here, at the Virtual Secretariat. I am happy to help in all areas of your business, and look forward to discussing options with you.

As I tell all my clients, I am about solving your problem.

Sometimes, you can be so engrossed in your business, that you do not see easily outside the box.  Talk to me, and let me help you today!

In addition, to enhance your overall success, I encourage you to look at the Six Minute System per day, as well as the Self Improvement Bookstore. We are the sum of our reading and the people we meet.

To your success.

Martin Cohn

It is common knowledge that land in Singapore is scarce. Despite this, the island city has progressed in every imaginable field and stand tall among with the rest of the first world countries with a very respectable economy. It is a stable and peaceful country with many sound businesses experiencing growth. They employ some of the best technologies and services including the popular virtual office Singapore.

This virtual environment more that makes up for the lack of beautiful and lush scenery since land and property in Singapore is a heavy price to pay. This is in line with the state of global economy which has seen more Internet and home based business as well as freelancers joining the fray and use these form of services ad features.

Since rent and property is sky high in Singapore, it is only sensible and feasible to build and based businesses virtually. All you have to do is take a look around the island city and you are bound to come across businesses and companies using these said services. These include both local and foreign-based entrepreneurs. It allows for flexibility in the budget as well as services. In addition, such services are easily customizable based on your business needs.

Among some of the criteria that you need to reflect upon when selecting such services is the services offered and the feasibility for your business needs. Does the service provide you with a receptionist to answer your calls when you unable to attend to them or when you are on the move? Although this might seem to be a small point for many, do take heart in knowing that many clients and prospects view highly of businesses with such receptionists to answer such calls instead of the monotonous and machine answering service. Will you be given online support whenever you require them? How effective is the service you are going to hire? In addition, how does the usual services and features such as fax/modem, PCs with high speed Internet connection, conference rooms, call answering, call forwarding, mailing address and the likes can integrate with your business? You might want to select and customize services so that you have what you require and do without those that you do not.

Your selection of such virtual services for your business will play an integral role in the development and progress. With such service, you will be able to locate your business anywhere in Singapore (if you cater specifically to the local business market) or even anywhere else in the world for that matter if you are International. Comparatively, if you were to hire a traditional brick-and-mortar office suite in Orchard Road for instance, you will be incurring a rental expense that is bound to set you several tens of thousands of dollars monthly or even hundreds of thousands of dollars depending on the location and furnishing etc.

That comes back to the issue. Your virtual office Singapore isn’t so much about the best option but rather the best option FOR YOU and your business.

Help is Here

In addition to the above, I would like to advise that I provide office assistance, on a virtual platform, here, at the Virtual Secretariat. I am happy to help in all areas of your business, and look forward to discussing options with you.

As I tell all my clients, I am about solving your problem.

Sometimes, you can be so engrossed in your business, that you do not see easily outside the box.  Talk to me, and let me help you today!

In addition, to enhance your overall success, I encourage you to look at the Six Minute System per day, as well as the Self Improvement Bookstore. We are the sum of our reading and the people we meet.

To your success.

Martin Cohn

Virtual Assistants are considered the real-time practical support. It is a great solution for those who want an assistance to handle their expanding business but at the same time, do not tend to spend extra amount of money. VA’s offer a service paralleled actual assistance.

In the present scenario, virtual assistant services have one of the most profitable business deeds, as you avail a service, which helps you in accomplishment of numerous tasks, but at the end of the day, do not cost you much. Check, what are the added benefits of hiring a Virtual Assistant?

• Save your time as well as money with on call/ online VA – Nowadays, these facility is offered all around the world. Even if you are staying at the northern nook of the planet, you may hire a VA from the southern corner, as commonly VA’s provide their service via online or on call. Such technology dependence gives them a global presence and they accomplish your work on a minimal cost within moments.
• 24X7 Service - Most of the providers offers their service round of the clock; hence, you may get your task done whenever you require it to be done.
• Get rid of the tension of office space – One more employee in office = more expenditure as well as tension of space… what is the best way to avoid all such worries? Hire a virtual assistant and enjoy the finest mode of personal assistance. Since this is offered via on line or on call, you do not need to expand extra on utilities that are spend on one more office employee.
• No tax and benefit worries - There are many advantages of hiring a VA, you would not have to worry about tax, insurance, vacation time and other issues. VA’s work as independent professional; therefore, all the issues regarding tax, insurance and official benefits automatically slashed down. All you need to do is to pay the definite amount of money to your VA after the work is done.
• Get many work done at the same time – You need to conclude many tasks at the same time but your personal assistant can do only few at one time… what to do? How about the hiring a VA. You can hire them on hourly basis and get all of your tasks done without any delay.

Help is Here

In addition to the above, I would like to advise that I provide office assistance, on a virtual platform, here, at the Virtual Secretariat. I am happy to help in all areas of your business, and look forward to discussing options with you.

As I tell all my clients, I am about solving your problem.

Sometimes, you can be so engrossed in your business, that you do not see easily outside the box.  Talk to me, and let me help you today!

In addition, to enhance your overall success, I encourage you to look at the Six Minute System per day, as well as the Self Improvement Bookstore. We are the sum of our reading and the people we meet.

To your success.

Martin Cohn